Highly Qualified Technicians
After sales support
Via Prov. di Civitella 8
52041 Badia Al Pino
Arezzo - Italy
52041 Badia Al Pino
Arezzo - Italy
Tel. +39 0575 4491
Mail info@italimpianti.it
Mail info@italimpianti.it
Italimpianti Orafi can supply both single machines and complete projects from A to Z.
The "turnkey" formula is the perfect solution for those starting activities related to the recovery of precious metals and for those who want to add a production branch or simply upgrade their existing plants.
To date, some of the best known and largest refineries in the world have chosen the "turnkey" package, relying on Italimpianti Orafi to design and build the units to their specific requirements.
Knowing how to understand the customer's needs by proposing appropriate and technologically advanced solutions, carefully following every feature of the production process, from the realization of the project to installation and testing, these are essential requirements for those looking a valid business partner.
CIRCULAR MANAGEMENT OF THE INVESTMENT PROCESS
FROM CONCEPT TO REALITY
LBMA ACCREDITATION IS NOT FAR WITH OUR ADVANCED TECHNICAL CONSULTING SERVICES
Thanks to our partnership with CLM Consulting (a company based in Arezzo which is specialized in consulting for the refining and recovery of precious metals such as gold, silver, Platinum Group Metals and copper), we can offer advanced technical assistance for the analysis of metals with any degree of purity, including that required by LBMA standards. In addition to the laboratory instrumentation and machinery required for the analysis by cupellation and/or ICP-OES (Inductively coupled plasma optical emission spectrometry), we can also provide training to the customer's technical staff on request. Thanks to our know-how allows we are able to train a staff leading them to a very high level of competence.
SPECIAL AFTER-SALES SERVICES: REMOTE ASSISTANCE WITH AUGMENTED REALITY
Italimpianti Orafi really offers an all-round after-sales service: installation, training, 24/7 assistance, and consumables and spare parts which can be purchased online. Due to the extraordinary events that occurred in 2020, we gave birth to a new way of providing assistance: the remote assistance in Augmented Reality. When a problem or failure occurs in a machine, it is necessary to verify it visually in order to intervene effectively and definitively during maintenance. Thanks to this new service, technicians in the field, equipped with smart glasses or a simple mobile device, can communicate in real time with experts remotely, show them the problem or operation to be performed and solve it with them quickly. The customer's technician's screen will display notes, indications, messages and even diagrams right at the time of need. Augmented Reality smart glasses offer the important advantage of being a hands-free technology that allows the technician in the field to work and use their tools while communicating with the Italimpianti expert during the service.
